How to Improve Internal Communication in the Workplace
Workplace communication has a big influence on company culture and employee satisfaction. Bad communication can cause confusion and disorganization, and severely affect employee retention. Good communication, on the other hand, can create wonders for your employee wellbeing. Here are some tips on improving internal communication at your company:
Encourage two-way communication
As much as you need to be able to reach out to your employees, they also need to be able to contact you easily. Giving employees the platform to discuss and ask questions freely will help create a safe space within the workplace. Have an “open door policy”, where employees are encouraged to bring anything to your attention at any time. This will motivate employees to speak up and create meaningful conversations.
Deliver specific and descriptive feedback
Feedback is an essential part of an employee’s growth. However, the worst kind of feedback is vague and without direction. Be specific, clear and give useful feedback. Provide direction for the employee and explicitly state what they are doing well and what needs to be improved.
Praise successes on a regular basis
Recognizing employee success is a great way to build enthusiasm and trust in the workplace. It is also a big motivator. Everyone wants to feel like they are contributing to the success of their company. Celebrate even the small things with your employees and watch their engagement skyrocket!
Make knowledge easily accessible
Keep your team in the loop on a consistent basis. Additionally, any documents, training videos, handbooks and guides should be easily accessible to all employees. This will help keep employees on track and up to date. Furthermore, it allows employees to actively engage with company material and can help facilitate discussions.