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How AI Can Improve the Employee Onboarding Process

April 17, 2023 | by Télé-Ressources

A laptop showing a ChatGPT pageArtificial Intelligence (AI), like ChatGPT, can be a useful tool for streamlining the onboarding process and ensuring that new employees feel supported and prepared as they begin their new job.

So, how else can you leverage AI to augment the success of your company’s onboarding process?

Answering FAQs

AI tools can be a primary source of information for new hires, acting as a hub for all frequently asked questions throughout the onboarding process. Questions, such as what to expect on the first day, where to find important information, and how to access company resources, can be answered through AI.

Providing Guidance

AI can provide guidance for new hires by providing a checklist of tasks to complete, explaining company policies and procedures, and introducing them to key people in the organization.

Offering Training

AI can offer training resources for new employees, including videos, tutorials, and interactive modules that teach them the skills they need to perform their job duties.

Soliciting Feedback

AI can solicit feedback from new employees about their onboarding experience, by asking them to rate the success of the process, their level of understanding of the tasks ahead, and the tools or skills they need to succeed in their new job.


From carefully crafted messages at every stage of the onboarding process, to conversational AI for more natural interactions, the personalization capabilities within AI onboarding tools are extensive. Onboarding can be customized for every type of job, as well as for each individual through the reception of new hire feedback and questions.